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Troubleshooting Login Issues - Android
Before diving into device-specific steps, try these basic troubleshooting tips. - Check your Internet Connection Ensure you're connected to Wi-Fi or mobile data. Login requires an internet connection. Turn off and on your Wi-Fi or data to refresh. - ...
Troubleshooting Login Issues - Apple
Before diving into device-specific steps, try these basic troubleshooting tips. - Check your Internet Connection Ensure you're connected to Wi-Fi or mobile data. Login requires an internet connection. Turn off and on your Wi-Fi or data to refresh. - ...
Unable to Complete Initial Setup - Android
If screens hang or you can't advance, try these troubleshooting methods in order. 1. Manually Adjust Permissions Ensure all necessary permissions are enabled. Go to Settings > Apps > Pistol Boundaries > Permissions > Enable all (e.g., Storage, ...
Unable to Complete Initial Setup - Apple
If setup screens freeze, buttons don't respond, or you can't proceed past account creation, try these troubleshooting items. 1. Ensure All Permissions are Granted Manually Even if prompted, check Settings > Pistol Boundaries > Enable all toggles for ...
App Crashes on First Launch - Apple
If the app opens for a second and then closes back to the home screen, it could be due to corrupted data or conflicts. 1. Force Close and Relaunch Double-click the Home button (or swipe up from the bottom and pause on devices without Home button) to ...
Popular Articles
Turning on Location Permissions - APPLE Devices
1. Open the Settings App 2. Scroll down and tap Privacy & Security 3. Tap Location Services 4. Make sure Location Services is toggled to On 5. Scroll down to the Pistol Boundaries App 6. Tap the app name and select: Never Ask Next Time Or When I ...
Turning on Location Permissions - ANDROID Devices
For Android 10 and later (Pixel, Samsung Galaxy, OnePlus, etc.) Open Settings Tap Location Toggle the Use location switch to On On some Samsung devices: Settings > Biometrics and security > Location > On
App Not Downloading or Installing - Apple
If the app won't start downloading from the App Store, gets stuck in a "waiting" state, or fails to install completely, try these steps one by one. 1. Verify your Apple ID and Sign-In Status: To ensure you're signed in with an active Apple ID. Go ...
App not Downloading or Installing - Android
If the app won't download from Google Play Store, shows "Pending" indefinitely, or fails to install. 1. Check Google Account Sign-In Ensure you're signed in. Open Play Store > Tap your Profile Icon. If not signed in, add your Google account. If ...
Installation Fails with an Error Message - Apple
Common errors include "Unable to Install App," "App Not Compatible," or "Verification Failed." Here's how to troubleshoot. 1. Confirm Device Compatability Our app requires iOS 15 or later for full features, but it may work on iOS 14 with limitations. ...